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Our Current Openings
Senior Account Specialist-Core Communications
The Sr. Account Specialist’s key job function is to assist the Account Team with the development, implementation and ongoing management of all initiatives that support the Core Communications vertical.
Responsibilities include, but are not limited to, the coordination and management of day-to-day program activities required to conduct business efficiently in order to meet assigned client’s business needs and positively impact Leapfrog Online’s revenue, gross margin and position in the marketplace.
Primary Responsibilities:
- Assist in development and execution of client programs, working with account, marketing, media, program management, creative and analytics teams
- Establish yourself as a ‘go-to’ person for our clients on day-to-day program management
- Communicate with cross-functional teams on client objectives to ensure project implementation solves for and aligns with overall business goals
- Develop and manage daily and weekly performance summaries to be used internally to identify program refinement needs and to provide performance updates to external clients
- Assist in the development of client presentations including data mining, data presentations (charts, graphs, etc.), competitor research, etc..
- As assigned, provide meeting summaries with outlined action items and required communications regarding next steps
- Be an expert on client’s products and services
- Research, track and report on competitive activity in the marketplace and recommend program adjustments accordingly
Job Skills and Requirements:
- Excellent written and verbal communication skills
- Excellent organizational, prioritization and time management skills with a strong attention to detail to perform multiple tasks in time critical situations
- Solid understanding of the online consumer marketplace
- Self-motivated and resourceful, independent thinker who works well both independently and in a collaborative, team environment
- Ability to thrive in a fast-paced, continually evolving, dynamic environment
- Ability to work and communicate cross-functionally within Leapfrog Online to assist in gaining consensus to execute assigned marketing programs
- Ability to manage upwards and seek assistance when appropriate
- Required to maintain a professional, respectful, friendly relationship with Leapfrog Online coworkers, clients and suppliers
- Required to adhere to Leapfrog Online policies, procedures, confidences and contract requirements
Education and/or Experience:
- Bachelor’s degree in marketing or related field
- 1-3 years of direct response marketing experience (online customer acquisition experience a plus)
- 1-2 years of online agency marketing experience preferred
- Computer literacy required, including competency with MS Office suite and other programs as required
Physical Demands:
- Physical demands required of this position may include extensive computer and telephone usage. The position may also require extended periods of sitting.
- Some overnight travel required
To submit your resume & cover letter, click here OR
Front-End Web Developer (Contract)
Leapfrog Online is looking for innovative professionals who are passionate about working in the web/internet/online space. Currently, we are hiring for a skilled front-end coder to maintain and implement high-volume consumer-facing websites and e-commerce applications. Candidates should have 2+ years of experience with standards-based HTML, CSS, and JavaScript, preferably working with e-commerce and/or transactional websites.
Leapfrog is a fast-paced, dynamic environment offering a great work atmosphere, competitive salaries, solid benefits, a casual work setting, and of course, the opportunity to work with others who share your passion for online marketing.
Responsibilities include:
- Maintaining consumer facing, customer service and e-commerce applications on a daily basis for various products and promotions
- Performing ongoing quality assurance tests including functional testing and browser/OS interoperability
- Regularly performing user experience and code optimization on all websites
- Participating in the creation and construction of new functionality for all applications
- Supporting client-sponsored monthly service and promotional offer changes
Our ideal candidate is:
- A good problem-solver, with an analytical mind.
- Skilled in HTML, XHTML, and CSS, and a hand-coder
- Passionate about Web Standards, semantic HTML, and CSS layout.
- Experienced with JavaScript and jQuery or other JavaScript frameworks.
- Experienced with image editing software (e.g. PhotoShop)
- Experienced with version control (Mercurial or Github preferred), content management methodologies, and UNIX
- Experienced with agile software development
- Familiar with development and maintenance of web-based applications using an established web framework (Django or Ruby on Rails experience preferred; Jinja a plus)
- Detail-oriented and able to manage multiple priorities and adhere to tight deadlines
- Highly self-motivated and resourceful
- Looking for a focused, fast-paced, team-oriented environment in which to grow
What can we offer you?
- A people-first culture
- Competitive compensation and benefits
- A well-respected, growth business
- A fast-paced, dynamic environment
To submit your resume & cover letter, click here OR
Software Engineer Intern
Leapfrog Online is one of the world’s largest digital marketing companies. We are looking for a summer intern who has a passion for technology and teamwork. If you have a career interest in software application development, testing or engineering, this internship is an ideal way to get hands-on experience with a cutting-edge digital company.
Internship Overview:
Through this internship, you will learn about writing software in a real world context. You will rotate through the Quality Assurance, Software Engineering and Systems Operations groups at Leapfrog Online. Our QA engineers will show you how we write effective automated functional tests. You’ll see how our software engineers develop and deploy our websites, and what techniques we use to ensure optimal code quality (including Test Driven Development, pair programming and code reviews). Finally we’ll introduce you to the operating systems and infrastructure that make our business possible.
Eligibility:
- Must be a college junior or senior pursuing an undergraduate degree, a current graduate student or recent grad in Computer Science or related fields.
- Ability to work 40 hours a week from mid-June to late August.
Required Skills:
- Must be able to demonstrate some proficiency in a scripting language (Ruby or Python preferred).
- Some knowledge of object-oriented design is helpful.
- Ability to work independently according to tight deadlines and balance multiple assignments.
To submit your resume & cover letter, click here OR
Systems Administrator
As a Systems Administrator you will be responsible for network and system architecture, building systems that scale properly and are consistently monitored with the overall goal of automation, reliability and inter-team collaboration. This is a hands-on position that will have direct influence over all aspects of Leapfrog Online’s systems infrastructure.
Primary Responsibilities for the Systems Administrator:
- Contribute to planning efforts for disaster recovery, capacity planning, component upgrading and internal/external security
- Maintain onsite, co-located and managed datacenter services
- Be responsible for the day-to-day management of both customer-facing and internal systems
- Configure and troubleshoot systems and networks with an emphasis on automation
- Monitor stack stability, availability and performance
- Ensure the highest level of system and network security
- Log, monitor, backup and verify critical data and systems
- Document system design, environments and procedures
- Apply patch or firmware updates as necessary
Qualifications:
- Bachelor’s degree and/or 3-5 years experience relating to system administration, network administration, datacenter management and governance or other related fields
- Minimum three years System Administration experience
- Comfortable working in a mixed environment of Linux and Windows
- Intensive, hands-on experience with — and professional preference towards — the Unix (Linux, FreeBSD, OpenSolaris, OS X) operating system and Free/Open Source Software
- Basic understanding TCP/IP
- Working knowledge of a scripting language (ex. Bash, Ruby, Python, Perl)
- Comfortable working with or learning: Puppet, Apache, Nginx, Ruby, Python, PostgreSQL, Memcache, Varnish, RabbitMQ, Nagios
Bonus Points:
- VMware/Hyper-V experience
- SAN management experience
- Familiar with Agile methodologies
- Understanding of Windows Domain infrastructure
- Familiarity with software developer tools and practices (Ex. source-code management systems, continuous integration)
Other Stuff You Should Know:
- We strive to keep work within regular hours, but since we serve the needs of the business there will be ocassional off-hours work
- We do work with hardware, there will be a need to lift and rack servers, servers and networking equipment
- We look to the thought leaders in our domain (Allspaw, Schlossnagle) for inspiration and direction
- We look to represent and increase our skills within the community by attending conferences such as Velocity and Surge
Some recent work within the team (stuff you should be interested in doing):
- Upgrade to latest version of PostGreSQL on multiple systems with mcollective
- Write puppet module to manage logrotation across multiple hosts
- Add monitoring checks and performance metrics to nagios for new BI servers
- Work with developers to deploy applications onto new QA systems
- Build RPM to deploy mcollective plugins to all hosts
- Run SQL performance monitors to benchmark disparate SAN architectures
Physical Demands:
Physical demands required of this position may include extensive computer and telephone usage. Be able to lift and move up to 50 pounds. The position may also require extended periods of sitting or standing.
To submit your resume & cover letter, click here OR
Search Engine Marketing Specialist
Leapfrog Online is looking for a Search Engine Marketing (SEM) Specialist to join a team of energetic, passionate Online Marketers. This position will be hands-on in the day-to-day management of our SEM campaigns pushing to drive new customers to our clients at an effective cost. This is a great opportunity to learn the growing field of online marketing in a hands-on setting.
Leapfrog Online is a digital direct marketing agency. We are an extension of our clients’ customer acquisition channel, and we do it on a performance basis. We are only compensated when our clients get a new customer, so our media spend comes out of our pockets. This means that our media buying will always be targeted, analytical, strategic and measured and puts us on the cutting edge of digital marketing.
Core Responsibilities for the Search Engine Marketing Specialist Include:
- Hands-on Bid Optimization to CPA Targets.
- Utilization of Proprietary SEM Tools to Analyze, Optimize, Test and Repeat.
- New Keyword Development and Testing.
- Ad Copy-Writing and Testing.
- Competitive & Market Analysis.
- Pushing our SEM Strategies beyond Industry Best Practices.
- Developing Testing Plans, Implementing New Strategies and Measuring the Results.
Experience
An analytical mind, natural curiosity and an interest in the SEM industry are a must. Leapfrog Online offers an opportunity to learn quickly in a hands-on, fast-paced environment, so we are looking for candidates that share our passion for online marketing.
Required Skills & Qualifications:
- Bachelor’s Degree required.
- Google AdWords Qualification a plus.
- Experience with the MS Office Suite, especially Excel and PowerPoint skills.
- Excellent written and verbal communication skills.
- Must be detail oriented, self-motivated, resourceful, and quality-driven.
- Ability to thrive in a fast-paced, constantly evolving, dynamic environment.
- Ability to work independently as well as work in a team in a collaborative, problem-solving environment.
To submit your resume & cover letter, click here OR
Senior Account Manager – Digital Marketing
Are you a proactive, solutions-focused, detail-oriented marketer? Leapfrog Online is looking for a Senior Account Manager to work with Fortune 100 brands to create, build and grow their online new customer acquisition programs. The Senior Account Manager is responsible for planning and development of client online direct response marketing programs. You will manage the account team and cross-functional department resources, such as media and analytics, to ensure success of the programs.
The Senior Account Manager must have solid understanding of the online consumer marketplace and response-driven tactics. You will be comfortable thinking strategically in a continually evolving, dynamic environment. Leapfrog Online is a small company, and to feel at-home here, you need to thrive in a fast-paced environment, be self-motivated and a resourceful independent-thinker who works well independently and in a collaborative team environment.
Essential Job Functions:
- Relationship Management – Manage ongoing client relationships
- Team Management – Daily and ongoing management, growth and development of client account team and resources
- Account Planning – Development of marketing strategies to meet client goals and identify new potential marketing opportunities on client’s behalf
- Program Management – Utilize internal resources and outside partners to ensure successful development and roll out of online direct marketing programs
- Status reporting – Development and management of job detail for ongoing monitoring of client projects
- Budget Management – Manage client budgets to ensure efficient use of resources and accurate invoicing
- Client Growth – Identify opportunities on behalf of client and recommend solutions for increased return
Required Skills:
- At least 5 years of direct response marketing with 2 years in management
- Minimum 3 years of online marketing experience
- Minimum of 3 years direct client management experience
- Ability to use various sources of market and customer data to develop marketing strategies
- Demonstrate effective independent thinking and management skills
- Proven relationship building skills and client interaction experience
- Strong writing skills with proposal development experience
- Strong presentation skills
- Telecommunications experience a plus
- BA required (Marketing Preferred)
To submit your resume & cover letter, click here OR
Senior Program Manager
Leapfrog Online is looking for a Senior Program Manager, which is responsible for the timely launch of new, high-quality products, features and programs in support of our near-term marketing needs and long-term business strategies. This role partners closely with Media, Marketing, Creative, Engineering, Contact Centers and our Clients to define and deliver successful online marketing programs for our diverse Fortune 500 clients. The Senior Program Manager is responsible for the delivery of the customer-facing solutions as well as products and tools to maximize the efficiency and effectiveness of our teams and campaigns.
Essential Job Functions:
- Work closely with the marketing team to identify and define high-impact projects. This includes conducting initial research, vendor evaluation, competitive research, technology assessment and ROI analysis
- Manage the discovery, design, definition and delivery of key projects in Leapfrog’s product and platform strategy
- Work closely with team members from design, UI development, media, analytics, business intelligence, application engineering and our clients to ensure thorough, accurate, in-depth and concise requirements and specifications are developed
- Partner with the Director of Program Management to define to Leapfrog’s product roadmap and evangelize the product strategy
- Own assigned projects from conception to launch and ensure high quality (bug free and feature-perfect)
- For larger projects, work with various practice leads to develop project scheduling, resource planning, project sizing and scoping as well contingency plans to meet project goals
- Assist Account Management and Marketing teams in defining operational and project strategies by engaging with client technical and operational teams
- Identify tracking and reporting requirements for product/feature launches. Proactively monitor and communicate performance of project/product launches and how they can be optimized on an ongoing basis using analytical tools
- Make recommendations for improvements to the overall development and release process, in coordination with engineering and QA teams
- Advocate for platform features and evangelize platform capabilities
- Lead, manage and mentor a team of Program Specialists
Required Skills:
- Highly self-motivated and resourceful
- Comfortable working within a fast-paced, dynamic environment
- Ability to prioritize and perform multiple tasks in time-critical situations
- Excellent communication skills and the ability to communicate cross-functionally
- Works well both within a team environment as well as independently
- Ability to manage up and seek assistance when appropriate
- Required to maintain professional, respectful, friendly relationships with coworkers, clients and suppliers
- Required to adhere to Leapfrog Online’s policies and procedures, Leapfrog Online’s confidences and contract requirements
Education &/or Experience:
- 5+ years of product, program or project management experience in information technology with 2+ years in Internet product management or online marketing
- Demonstrated experience working closely with marketing teams and business stakeholders with the ability to facilitate cross-functional meetings and discussions effectively
- Demonstrated experience in identifying customer and business requirements, communicating those into a product/feature vision, and rallying the execution team around that vision
- Experience with desktop and mobile web technology as well as online advertising
- A Bachelor’s degree, preferably in Business Administration, Information Management, Marketing or Computer Science
- Familiarity with common web and Internet concepts, tools and technologies
- Proficiency with Microsoft Office Suite including Word, Excel, Visio, Power point and Project
- Eagerness to work within a dynamic, client-focused, performance-oriented environment
To submit your resume & cover letter, click here OR
Program Manager
This position is responsible for timely launch of new, high-quality products, features and programs in support of our near-term marketing needs and long-term business strategies. The Program Manager will partner closely with Media, Marketing, Creative, Engineering, Contact Centers and our Clients to define and deliver successful online marketing programs for our diverse Fortune 500 clients. The Program Manager is responsible for the delivery of the customer-facing solution.
Essential Job Functions:
- Work closely with the Account Management and Marketing teams to define projects. This may include conducting initial research, vendor evaluation, competitive research, technology assessment, and ROI analysis.
- Work closely with team members from design, UI development, media, analytics, business intelligence, application engineering and our clients to develop thorough, accurate, in-depth and concise requirements and specifications.
- Partner with the Director of Program Management to execute projects in support of Leapfrog’s product roadmap and evangelize the product strategy.
- Own assigned projects from conception to launch and ensure high quality (bug free and feature-perfect). This may include developing and maintaining user acceptance test scripts and performing acceptance testing.
- For larger projects, work with various practice leads to develop project scheduling, resource planning, project sizing and scoping as well contingency plans to meet project goals.
- Assist Account Management and Marketing teams in defining operational and project strategies by engaging with client technical and operational teams.
- Facilitate identification of tracking and reporting requirements for product/feature launches. Proactively monitor and communicate performance of project/product launches and how they can be optimized on an ongoing basis using analytical tools.
- Make recommendations for improvements to the overall development and release process, in coordination with engineering and QA teams.
Required Skills:
- Highly self-motivated and resourceful.
- Comfortable working within a fast-paced, dynamic environment.
- Ability to prioritize and perform multiple tasks in time-critical situations.
- Excellent communication skills and the ability to communicate cross-functionally.
- Works well both within a team environment as well as independently.
- Ability to manage up and seek assistance when appropriate.
- Required to maintain professional, respectful, friendly relationships with coworkers, clients and suppliers.
- Required to adhere to Leapfrog Online’s policies and procedures, Leapfrog Online’s confidences and contract requirements.
Education and/or Experience:
- 3+ years of product, program or project management experience in information technology with 2+ years in Internet product management or online marketing.
- Demonstrated experience working closely with marketing teams and business stakeholders with the ability to facilitate cross-functional meetings and discussions effectively.
- Demonstrated experience in identifying customer and business requirements, communicating those into a product/feature vision, and rallying the execution team around that vision.
- Experience with desktop and mobile web technology as well as online advertising.
- A Bachelor’s degree, preferably in Business Administration, Information Management, Marketing or Computer Science.
- Familiarity with common web and Internet concepts, tools and technologies.
- Proficiency with Microsoft Office Suite including Word, Excel, Visio, Power point and Project.
- Eagerness to work within a dynamic, client-focused, performance-oriented environment.
To submit your resume & cover letter, click here OR
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