Home Services

Established in 2010, Leapfrog’s Home Services industry practice works with the leading brands in the Home Services industry to find, convert and grow new customers and market share.

Using foundational strategies and technologies developed for the cable industry, Leapfrog has created unique solutions for both centralized and distributed clients, including franchise-based home services systems.

Our Home Services clients benefit from Leapfrog’s “closed loop” optimization approach, which:

Targets and finds valuable new customers via proven digital strategies;
Delivers tailored customer experiences that match predicted buying behaviors with the right online and offline tactics;
Integrates the full process with the Client’s back-end scheduling and billing systems.

As a result of this end-to-end approach, our Clients can quickly recognize a true “sale” and then simply schedule the service call to complete the order. And of course, Leapfrog’s unique integrated call center solution can take it one step further – even completing the order and scheduling the service call on the Client’s behalf.

The result? Minimal leakage from early customer interest through actual service completion based on a dedicated focus on one outcome – high-quality customer growth.

Home Services

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